Thank you for visiting our Program Blog FAQ page. Below is a collection of frequently asked questions that we receive from parents about the GLA program blogs.
What are GLA program blogs?
We created GLA program blogs so that parents and family members could follow along on their student’s journey abroad! The blog posts are a great way for the program staff to share a recap every few days of what the students have been up to during their program, such as service projects, learning activities, adventures, and more.
How do program blogs get posted?
The blogs are written either by program staff or students who volunteer to write them. Once a blog post is written, the program staff sends it to our GLA headquarters staff in San Diego via email.
When we receive a blog post via email, then a member of our Blog Management Team will add the blog post to the website and parents will receive an email alert when there’s a new blog update.
Will there be a blog for my student’s program?
Yes! Every session for each program will have its own individual blog page where new posts will be added.
When will I see the first blog post?
The first blog post for each program is what we call the “arrival post.” The arrival post is a typically a group photo of the students along with a short note from program staff, which is posted on the first or second day of the program.
How often will the blog be updated?
Program staff typically send blog posts 2-3 times per week. However, this range may vary dramatically from one program to the next and typically depends on internet connectivity in each location as well as the rigorousness of the program schedule that day. In the event a blog post will be severely delayed (due to power outage or internet issue) we will do our best to communicate that on your specific blog.
Will blogs be posted on weekends?
Depending on the volume of blog posts we receive over the weekend, some posts may be delayed until Monday morning.
Will there be photos posted on the blog?
Yes! Program staff are always encouraged to send photos along with blog posts whenever they can. However, due to many factors including internet accessibility on the program, some blog posts may only include text.
How will I know when my student’s program has new blog post?
You will receive an email update each time there’s a new blog for your student’s program. These email updates are automatic, and they are sent to the parent email addresses we have on file for your student’s account.
Why am I not receiving email updates when there’s a new blog post?
If you are not receiving email updates when there’s a new blog post for your students program, it may be due to one of the three common reasons below:
You have unsubscribed from GLA emails in the past:
If you have ever hit “unsubscribe” on an email from GLA – such as a promotional email, newsletter, etc. – then you have opted out of all emails from GLA, including the blog update emails. This is the most common reason for parents not receiving blog update emails, but we can certainly opt you back in so you will receive future emails.
We don’t have your email on file:
As mentioned above, blog update emails are automatically sent to the parents or guardians listed on the student’s account. So another common reason for not receiving these emails is that we do not have your email and contact information on file.
The email we have on file is outdated or no longer used:
If you are listed as a contact on your student’s account, then blog update emails will be sent to the email we have on file. Emails that are outdated or no longer in use will come back “undelivered.” Be sure to confirm with your GLA Travel Coordinator that we have the best contact email on file so you won’t miss a blog update!
Can I share the blog posts with other family members and friends?
While our automatic email alerts are reserved for parents and guardians, you can certainly share the link to your student’s program blog with anyone who wishes to follow along!
Who can I contact if I have another question about the blog?
If you have a question about the blog specifically, you can contact our blog team at email@example.com. However, if you have any urgent questions or concerns regarding the program or if you need to get in touch with your student or the program staff, please call our 24/7 parent hotline at +1-619-758-3031 for immediate assistance.